Updated cancellation policy


All-round carefree service


Due to the current measures, we have adapted our cancellation conditions for you so that you can continue to plan your holiday in the Mauerbach Castle Park without worries.

If the measures are maintained, reservations can be canceled or postponed free of charge up to April 30th, 2022 up to 48 hours before arrival (except new year's eve).

We will convert the deposit you have already paid into a voucher that does not expire and can be redeemed at any time on your alternative preferred date. (This adjustment of the cancellation conditions applies exclusively to directly booked tourist room / package bookings. Our regular cancellation conditions apply to organizers)

If the measures are lifted and unrestricted travel is possible, you will find our regular cancellation conditions here (according to the Austrian hotel & contract conditions)

Cancellation conditions


The cancellation costs are calculated from the total price.