The day before your arrival
- Please only travel if you feel really healthy, do not have a fever and no other signs of COVID illness are present.
- Due to the current situation, we have changed our cancellation conditions. You can find it here.
On the day of arrival
- Please keep a sufficient distance from other people during check-in.
- Your health and the health of our employees is important to us. From Saturday, April 16, 2022, mouth and nose protection is no longer mandatory, but we recommend wearing mouth and nose protection in closed rooms.
- Use the hand sanitizer that we provide throughout the house and please wash your hands regularly (at least 30 seconds).
- In general, please keep to the distance regulation of at least one meter as much as possible, even better two meters.
Congresses & Seminars
- Your health and the health of our employees is important to us. From Saturday, April 16, 2022, mouth and nose protection is no longer mandatory, but we recommend wearing mouth and nose protection in closed rooms.
- Self-service is allowed.
- Disinfectants in all public areas (reception, seminar buffets and all public toilets)
- Compliance with the distance rule and limited number of participants per room for exclusive events
- All conference and seminar rooms have automatic ventilation with fresh air only (no circulating air)
Restaurant
- Your health and the health of our employees is important to us. From Saturday, April 16, 2022, mouth and nose protection is no longer mandatory, but we recommend wearing mouth and nose protection in closed rooms.
- Guests can take their own food and drinks from our buffets. There is a hand disinfectant dispenser in front of the buffet room, which must be used before entering the buffet room. We also offer gloves for single use as an option. The highest hygiene regulations according to HACCP still apply in our kitchen.
Spa- & Wellnessarea
On more than 1,700 m² spa & wellness area and 5 hectares of castle grounds with walking paths around the hotel, you will find plenty of space to relax and enjoy yourself.
- The use of the wellness area, including the indoor and outdoor pool, as well as the saunas are possible during the usual opening times.
- Unfortunately, guided sauna infusions cannot be offered at the moment.
Massage & Cosmetics
- Our spa team will wear a FFP2-mask protection or a face visor for certain cosmetic treatments.
- Your health and the health of our employees is important to us. From Saturday, April 16, 2022, mouth and nose protection is no longer mandatory, but we recommend wearing mouth and nose protection in closed rooms.
- Continuous disinfection of the couches and all contact surfaces after each treatment is a matter of course.
Activities
- The hiking and cycling trails in the Vienna Woods can be used without restrictions.